Privacy Policy – Spiritualland / Namaste Yoga Farm, Gokarna
Last Updated: 28 February 2026
At Spiritualland / Namaste Yoga Farm ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (www.spiritualland.com), contact us via WhatsApp or email, or interact with our services.
1. Who We Are
Spiritualland / Namaste Yoga Farm
Kudle Beach Road 1, 581326 Gokarna, Karnataka, India
Email: info@spiritualland.com
Phone / WhatsApp: +91 9739 600 407
Website: www.spiritualland.com
2. What Data We Collect and How
a) Contact via WhatsApp
When you contact us through WhatsApp (number: +91 9739 600 407), we may receive and process:
- Your WhatsApp display name and profile picture (if visible)
- Your phone number
- The content of your messages (enquiries, booking requests, questions)
WhatsApp messages are processed via WhatsApp Inc. (Meta Platforms). Please review WhatsApp's Privacy Policy for how they handle your data. We do not share your WhatsApp contact details with third parties.
b) Contact via Email
When you email us at info@spiritualland.com, we collect:
- Your name and email address
- The content of your enquiry or message
- Any additional personal information you voluntarily provide
c) Website Contact Form
If you submit a request through our website contact or booking form, we collect:
- Name, email address, phone number
- Dates of stay, number of guests, special requests
d) Booking Information
For retreat or accommodation bookings, we may additionally collect:
- Address and passport/ID details (international guests)
- Payment information (processed securely via third-party payment gateways such as Razorpay or Stripe — we do not store card details)
- Health or dietary information you voluntarily share to ensure your comfort
e) Website & Technical Data
When you visit our website, we automatically collect standard technical data including:
- IP address, browser type, device type
- Pages visited and time spent on the site
- Referring URLs
3. Google Services: Analytics and Advertising
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymized data about your visit (pages viewed, time on site, traffic source). This data is processed by Google LLC and governed by Google's Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
Google Ads
We use Google Ads to promote our retreat services. When you arrive at our website via a Google Ad, Google may use cookies to measure ad performance and conversions (e.g., whether you completed a contact form after clicking an ad). This involves processing certain technical data such as your IP address and browser behavior. Google's advertising practices are governed by Google's Advertising Policies. You may opt out of personalized advertising at Google Ads Settings.
4. How We Use Your Data
We use the data collected exclusively to:
- Respond to your enquiries via WhatsApp or email
- Process retreat and accommodation bookings
- Communicate pre-arrival information, booking confirmations, and follow-ups
- Improve our website and services through anonymous analytics
- Comply with legal obligations (e.g., Indian tax and hospitality laws)
We never sell your personal data or share it with third parties for marketing purposes.
5. Legal Basis for Processing (GDPR — EU/EEA Guests)
For guests from the European Union or European Economic Area, we process your data on the following legal bases:
- Consent: When you contact us via WhatsApp or email, you consent to us processing your message content.
- Contractual necessity: To fulfil a booking or service request.
- Legitimate interest: For website analytics and improving our services.
- Legal obligation: To comply with applicable Indian and EU law.
6. Data Sharing
We may share your data only when strictly necessary:
- Payment processors (Razorpay, Stripe) — to complete secure transactions
- Google LLC — for Analytics and Ads performance measurement (anonymized)
- Legal authorities — if required by Indian law or to protect our legal rights
All third-party providers are bound by their own data protection policies and applicable law.
7. Cookies
Our website uses cookies for the following purposes:
- Functional cookies: To remember your preferences and ensure the site works correctly
- Analytics cookies: Google Analytics uses cookies to collect anonymized usage data
- Advertising cookies: Google Ads uses cookies to measure ad performance and conversions
You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality. For more information, visit aboutcookies.org.
8. Data Retention
- Booking records: Retained for 5 years (Indian tax and legal compliance)
- Email and WhatsApp correspondence: Retained for up to 2 years, unless you request earlier deletion
- Health/dietary data: Deleted within 1 year after your retreat
- Analytics data: Anonymized; governed by Google's retention policies
9. Your Rights
Under the GDPR (EU/EEA guests) and applicable Indian data protection law, you have the right to:
- Access — Request a copy of your personal data
- Rectification — Correct inaccurate or incomplete data
- Erasure — Request deletion of your data (subject to legal retention requirements)
- Restriction — Request we limit how we process your data
- Objection — Object to processing based on legitimate interests
- Portability — Receive your data in a portable format
To exercise any of these rights, contact us at: info@spiritualland.com
10. Children's Privacy
Our retreat services are for adults (18+). We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, contact us immediately and we will delete it.
11. Data Security
We implement appropriate technical and organizational measures to protect your data, including encrypted payment processing and restricted staff access to personal records. No internet transmission is 100% secure; while we take reasonable precautions, we cannot guarantee absolute security.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance.
13. Contact
For any questions, concerns, or data rights requests:
Spiritualland / Namaste Yoga Farm
📧 info@spiritualland.com
📞 +91 9739 600 407
🌐 www.spiritualland.com
📍 Kudle Beach Road 1, 581326 Gokarna, Karnataka, India
"At Spiritualland, your trust is as sacred as your practice. We honour both with care." 🙏